The Oneida County Health Department (OCHD) is responsible for assessing, managing, controlling and preventing environmental factors that may adversely affect the health, comfort, safety or well-being of the community.
Our goal is to:
- Protect the health of inhabitants of Oneida County, and to provide technical assistance and education to the public.
- Resolve health hazards that are not regulated by other governmental agencies.
If you would like to report a health hazard to the us, please call 715-369-6111.
*If this complaint is in regards to a rental property, please make sure you have formally contacted the property owner and made them aware of the situation. You must give them a reasonable amount of time to resolve the issue before the health department steps in.
Once you contact OCHD with a health hazard complaint, the following will occur:
- One of our intake staff will receive your complaint and forward it on to our Assistant Director to assign someone to investigate your case.
- Someone will then contact you or the property owner to initiate investigation.
- During the investigation OCHD staff will do an initial property visit where they will take pictures as documentation of the potential health hazard.
- Once the property visit is completed, OCHD will review pictures and other documentation provided with our Health Officer to determine if a health hazard exists according to Chapter 11.13.
- If OCHD staff determines a health hazard does not exist, they will notify property owner via certified mailing that the complaint is unsubstantiated and the case is closed.
- If OCHD staff determines health hazard does exist, they will notify property owner via certified mailing with the results of the inspection and why the situation is a health hazard, a timeline of abatement and what needs to be done to the property to comply with abatement.
- Once abatement has been completed, OCHD staff will complete a follow up property visit where they will take pictures as documentation of the abatement and review with Health Officer.
- If abatement has been completed successfully, OCHD staff will notify owner via certified mailing that the case has been closed.
- If abatement has not been completed, OCHD staff will notify property owner via certified mailing that OCHD still believes a health hazard exists at the property, a timeline of abatement and what needs to be done to property to comply with abatement.
- This process will continue until health hazard is properly resolved. If property owner is not compliant with abatement notice, the Health Officer can take formal action by issuing a citation.
For more information, please see the resources below: